Physiotherapy Services and Satisfaction

26 Jan

Physiotherapy is an effective treatment of physical disabilities and can improve your quality of life. It can reduce pain and discomfort. It may provide physical therapy rehabilitation, manual resistance training, exercise and rehabilitation. These treatments are used to restore movement and function to the patient. A physiotherapist provides complete assessment and management of these issues, view here for more information.

The barriers to getting optimal physiotherapy services in rural communities were poor education about physiotherapy services of local health facilities, unavailability of physiotherapy services for many in the community, low knowledge of physiotherapy practices and professionals of the physiotherapy profession in the community, poor health seeking behavior of local residents, patronage of conventional health practitioners, and inappropriate referral systems by such health care providers. In addition, many in the rural communities did not wish to travel for physiotherapy services from a well established and popular physiotherapy center in the city, or were afraid of their medical histories being divulged in the clinical setting. These were issues that inhibited the provision of appropriate physiotherapy services.

As part of a research study conducted at the University of Glasgow, a sample of 712 residents of the wards in a rural district were randomly selected. All were eligible for the study. One-third of the sample was disabled veterans. One-third were women. Using a randomly selected group of these persons, a questionnaire was sent to the study area, which had a well established and popular physiotherapy services center.

The sample was asked questions to evaluate the quality of physiotherapy services offered, to evaluate the satisfaction of local residents with the service delivery at the health facilities, to evaluate the use of complementary and alternative medicine practices and to identify any obstacles that may be affecting the provision of these services. A cross-sectional study was performed to identify those characteristics that best represented the ideal environment for optimal physiotherapy services. This cross-sectional study found that the majority of residents in the study area were satisfied with the level of care provided, with an even higher level of satisfaction expressed by those in the most fortunate areas. Satisfied residents were also found to be more likely to use the services at a center than residents who were dissatisfied. Surprisingly, there was no difference in the use of diagnostic imaging procedures or therapeutic equipment between those located in the most desirable areas and those in the least desirable.

Overall, the study found that the quality of services provided by physiotherapists was highly related to the center's location, check out this link for more insights. Those located in the better, more affluent areas were found to be significantly better than those in the less well-off areas. Surprisingly, those aged 45 and above were found to have a preference for a lower cost health care plan over a premium plan that provided equal benefits. This finding emphasizes the need for employers and government employers to provide better, more affordable and comprehensive physiotherapy services to their senior workforce.

The study also found that the use of a referral system and the number of referrals received were strongly linked to the level of satisfaction expressed by residents. Less than ideal referrals were linked to a high level of dissatisfaction and, for workers dissatisfied with their health, a decreased willingness to use physiotherapy services. While many other factors were positively associated with the quality of services provided by physiotherapists, these two factors stood out as two of the strongest predictors of overall satisfaction. The results of this study represent a case of how well a center measures up when it comes to meeting its patients' needs.

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